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Privacy Policy

Last updated: December 17, 2024

1. Introduction

The Castle Project, operated by RISEHIGH ESTATES LTD (Company Number: 14291665) ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or apply to participate in our program.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Fill out our application form (name, email address)
  • Contact us via email or other means
  • Subscribe to our newsletter or updates
  • Participate in our program

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and location data
  • Browser type and version
  • Device information
  • Pages visited and time spent on site
  • Referring website information

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. See our Cookie Policy for more details.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Application Processing: To review and process your application to The Castle Project
  • Communication: To respond to your inquiries and provide program updates
  • Program Administration: To organize and manage cohorts and program logistics
  • Marketing: To send you information about upcoming cohorts and related opportunities (with your consent)
  • Analytics: To understand how our website is used and improve our services
  • Legal Compliance: To comply with applicable laws and regulations

4. How We Share Your Information

4.1 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

4.2 Service Providers

We may share your information with trusted third-party service providers who assist us in:

  • Website hosting and maintenance
  • Email communication services
  • Payment processing
  • Analytics and website optimization

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Secure hosting infrastructure

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specifically:

  • Application Data: Retained for 2 years after application submission
  • Participant Data: Retained for 5 years after program completion
  • Marketing Data: Retained until you unsubscribe or withdraw consent
  • Website Analytics: Retained for 13 months

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Rectification: Request correction of inaccurate information
  • Erasure: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Restriction: Request limitation of processing
  • Objection: Object to certain types of processing
  • Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at [email protected].

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are made in accordance with applicable data protection laws and with appropriate safeguards in place.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

RISEHIGH ESTATES LTD
Company Number: 14291665
Email: [email protected]
Subject Line: Privacy Policy Inquiry